Goodbye assumptions. Hello evidence.
The performance intelligence platform for recruitment agencies.
Your whole business runs on conversations.
And you can't hear them.
Every placement, every client, every fee starts on a call. You're managing all of it on instinct.
We Listen. We Score. You Act.
Listen
We listen to every BD and candidate conversation in your business.
Score
We score every call based on a framework of best practice within your business that you define.
Act
ORCA's insights show managers exactly who to coach and why, saving hours diagnosing problems and helping raise performance across your business.
Score one of your own calls. Right now.
Paste a transcript from any conversation — BD, vacancy qualification, candidate call. ORCA scores it the way it would score your floor, every day.
Five modules. One brain.
Every call it hears makes it smarter. Quality gets measured, managers act on it, L&D turns it into practice, consultants improve, and you hire to the same standard.
See your whole team's strengths and weaknesses on one map.
Score every conversation and each recruiter finds their place — by quality and quantity. Spot your stars, your coasters, your busy fools and your at-risk passengers at a glance, and watch them move week to week.
Know exactly what to do tomorrow.
Not another dashboard. The handful of things to action today — surfaced and prioritised — instead of thousands of calls to review. Your managers stop diagnosing and start fixing.
- Real-time vacancy and BD alerts on who's slipping, and why.
- The exact coaching move for the exact person, this week.
- Every recommendation tied back to performance changes that impact revenue and deal flow.
Every number on the desk, live from your CRM.
Results at the top. The pipeline that drives them. The activity that feeds it — pulled straight from your CRM and phones, updated all day. Not a spreadsheet on a Friday.
Practise against your best before you go live.
An AI role-play partner trained on your top performers. Pick a scenario, run the call, get an instant scorecard — then drill the gap until it's a reflex and take it live. Live and practice scores tracked separately.
- Reps before real clients — no rookie learning on your hottest leads.
- Scored on the behaviours that win business, not vibes.
- Faster ramp, better rookies, consistent execution.
We don't build your content. We build your searchable brain.
Your best calls become a living AI repository — the DNA of how your business wins. When your best biller walks out the door, their techniques, market knowledge and best calls stay, turned into short training clips your whole team can search and learn from.
- Starts brilliant — top-performer behaviour, already encoded.
- Never stops learning — every call makes it sharper.
- Fully searchable — retain top-biller IP and reinforce best practice at scale.
Plug in your calls. The engine does the rest.
ORCA sits between your phone system, notetaker or ATS and the rest of your workflow, scores every conversation against your own rubric, and hands back exactly what to do about it.
Simple to start.
Scoped around your floor.
No rate cards, no procurement maze. Tell us how your team runs and we will map ORCA IQ to it, from an initial pilot to a group wide rollout.
See it on your own calls
- Every conversation scored against your rubric, built with you in week one
- Manager Pulse plus the quality × quantity map for every desk
- Call Coach role-play, scored the same way your live calls are
- Your brain and searchable library. Your calls stay your IP, always
Let's talk
- Custom onboarding and rubric design for each brand, desk or market you run
- Group-wide benchmarking so you can compare offices, brands and regions on the same evidence
- Deeper integrations with your ATS, CRM and telephony stack
- Named rollout support from kickoff through launch, with your success plan agreed up front
- Priority support and quarterly performance reviews with your leadership team