★★★★★

Chris Hart

Chris Hart, founder of arcade, blends nearly 20 years in tech recruitment with no-nonsense training, boosting retention and ROI while coaching on both performance and mental health.
Mastering the 360 Desk
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Course Overview

Course Title:

Mastering the 360 Desk

Course Outline

10

Lessons

Intro - Setting the Scene
What Does Your Manager Want?
Information & Context
Qualifying a Live Role
The Fillability of Your Roles
Structuring Your Candidate Calls
Qualifying Your Candidates
Reducing Your Losses
Interviewing Preps & Feedback
Closing
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Bring Chris Hart's expertise directly to your team

Whether you’re just getting started or looking to take your billing to the next level, Chris Hart knows how to get you there.

With decades of experience training recruiters across agency and in-house settings, Chris specialises in turning potential into performance, helping recruiters build confidence, structure, and consistency on their desks.

He works one-on-one or with teams to break down live challenges, sharpen core skills, and give you practical frameworks that stick.

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What to expect

✅ 360 desk - understanding what great looks like and how to get there
✅ Cold calling confidence - tone, structure, and objection handling
✅ BD that builds lasting client relationships
✅ Real-world contract recruitment insight from someone who’s lived it

Ideal for rookies finding their feet or experienced recruiters ready to level up from good to great.

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Day rates from £1,375
Half-day and full-day options | UK & Ireland coverage | Custom pricing based on session type and location

Book On-Site Training

Testimonials

Chris is as straight-talking as they come – no fluff, just solid advice and always willing to learn your sector and adapt his training to this. I honestly can’t recommend him enough when it comes to training, especially for trainees. He’s brilliant at breaking things down into BD strategies that are actually easy to follow and apply. Running my own agency has definitely been a learning curve, but Chris has been someone I can lean on to take part of the training element away from my schedule. Helping with ideas, guidance, and a fresh perspective. He’s helped me look at things differently and always brings something useful to the table. If you get the chance to work with him, just do it. No matter how much you think you know, I guarantee you will learn a lot.
Lauren Denovan
Founder of The London School Alliance | Sourcing Top-Notch Education Professionals & Graduates for Primary, Secondary & SEND Schools across London
I cannot recommend Chris enough. I was on the hunt for a new recruitment role, and he exceeded my expectations. From day one, he supported me and narrowed down exactly what I was looking for. He was on hand to support me anytime I needed and even went out of his way to speak with me on the weekend. If you are looking for a new role, then he is the guy to speak with!
Chloé Dingomal
I help scale and cultivate high-performing AI & ML teams in the DACH region
Chris is a knowledgeable and professional consultant and team leader who strives to deliver the very best results to his clients, whilst co-operating closely with his colleagues. His advice and guidance greatly assisted me in my professional development, and I have learned a lot from his processes and traits. I highly recommend Chris as a recruiter, and any colleague alongside him will greatly benefit from his experience and know-how.
Lloyd Newman
Head of Product Sales at J&E Hall

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